AS Truffle Trading LTD Privacy Policy
1. Introduction
AS Truffle Trading LTD (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://truffletradingbg.com], make a purchase, or otherwise engage with our services. This policy is designed to comply with privacy regulations globally, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other relevant privacy laws across the US, Europe, and Asia.
2. Information We Collect
We collect information that identifies, relates to, describes, references, or is capable of being associated with an individual (“personal data”). The personal data we collect includes:
- Contact Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Credit card details and other payment information.
- Order Information: Details of products purchased and transaction history.
- Technical Information: IP address, browser type, operating system, and access times.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Transactions: To process your orders and payments, deliver products, and provide customer service.
- Communication: To communicate with you about your orders, respond to inquiries, and provide updates.
- Marketing: To send promotional materials, newsletters, and other information that may be of interest to you (with your consent where required).
- Improving Our Services: To analyze usage and improve our website, products, and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Legal Basis for Processing Personal Data
Depending on your location, we process personal data based on the following legal grounds:
- Consent: When you have given us clear consent to process your personal data for a specific purpose.
- Contract: When processing is necessary for the performance of a contract with you.
- Legal Obligation: When processing is necessary to comply with a legal obligation.
- Legitimate Interests: When processing is necessary for our legitimate interests, and those interests are not overridden by your data protection rights.
5. Your Rights
You have the following rights regarding your personal data, subject to local laws:
- Access: You have the right to request access to your personal data and obtain information about how we process it.
- Correction: You have the right to request correction of inaccurate or incomplete personal data.
- Deletion: You have the right to request the deletion of your personal data under certain circumstances.
- Portability: You have the right to request the transfer of your personal data to another entity.
- Objection and Restriction: You have the right to object to or request the restriction of the processing of your personal data under certain conditions.
- Do Not Sell My Personal Information: Under the CCPA and CPRA, California residents have the right to opt-out of the sale of their personal data.
To exercise these rights, please contact us using the contact details provided below.
6. Sharing Your Information
We do not sell your personal data. We may share your personal data with third parties in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processors, shipping companies).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
9. International Transfers
Your personal data may be transferred to and processed in countries that do not provide the same level of data protection as your home country. We will take appropriate measures to ensure that your personal data receives an adequate level of protection.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. For more information, please see our Cookie Policy.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
AS Truffle Trading LTD
Email: contact@truffletradingbg.com
Phone: +359 892474792
Address: city of Varna, pc 9000
district Asparuhovo
str. ROSE VALLEY 48 – Bulgaria
14. Effective Date
This Privacy Policy is effective as of 23.07.2024.